Refund policy

Every Elite U piece is custom-made to order, so we don't accept returns or exchanges.

If something is wrong with your order: if there's a quality issue or a mistake on our end, we'll make it right. Contact us within 7 days of receiving your item at sales@eliteuapparel.com with your order number and a photo of the issue.

Changes and cancellations: you can change or cancel your order within 24 hours of purchase. After that, your item may already be in production.

Your approval comes first: for custom items, we send you a digital proof. Production doesn't start until you confirm everything looks good.